Shipping policy
Made-to-Order Process
All Introvert Land products are made to order. This means each item is printed and prepared individually after your purchase. Production time typically takes 2–5 business days before shipping. During peak seasons (holidays, launches), production may take slightly longer.
Where We Currently Ship
At the moment, Introvert Land delivers to:
United States, Canada, Australia and New Zealand
Shipping to the United Kingdom and European Union is planned for the future, but is not yet available. We’ll announce updates as soon as new regions open.
Shipping Times
Estimated delivery times after production:
United States: 3–7 business days
Canada: 5–10 business days
Australia & New Zealand: 5–12 business days
Other international locations: 7–21 business days
Please note that shipping times are estimates and may vary depending on carrier delays, customs processing, or seasonal demand.
Shipping Costs
Shipping costs are calculated at checkout based on your location and selected shipping method.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. If you do not receive tracking details within 7 business days, please contact us at: studio@introvert.land
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer and are not controlled by Introvert Land.
Address Accuracy
Please ensure your shipping address is correct at checkout.
We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
If an order is returned due to an incorrect address, additional shipping fees may apply.
Delays
While we work with trusted production partners, delays can occasionally occur due to weather, carrier disruptions, or global events.
We appreciate your patience —
every piece is prepared with care.